COVID Safe

The Events Centre has a Covid Safe Venue Guide in place to ensure the safety of our patrons when attending events at the venue. Make sure you familiarise yourself with the Covid Safe Guide and Conditions of Entry prior to attending an event.

About Us

The Events Centre, Caloundra is the Sunshine Coast’s premier performing arts and conference centre. Be inspired by the diverse conferences, events, venue and hospitality services on offer. Be entertained by the kaleidoscope of concerts, music, dance, plays and shows for all ages.

The Events Centre is one of the largest function centres on the coast with fine dining, high tech staging and equipment for large and small dinners, awards nights, conferences, theatre and special events. The venue has two theatres and dining spaces for over 1,000 patrons.

Venue Information

Based on the beautiful Sunshine Coast, just one hour north of Brisbane, find us located near beautiful Kings Beach and the famous Bulcock Street.

What’s On – Upcoming Shows

  • Fri 20 May
A yellow and black illustration of the Beatles
Sold out: Let It Be 50th Anniversary Tour
  • Fri 20 May
  • Sat 21 May
Pacific Lutheran College’s Dracula
  • Sat 28 May
A man with a moustache and yellow jacket holding one of his arms in the air
50 Years On Queen’s Bohemian Rhapsody Greatest Hits

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How To Book

READY TO BOOK TICKETS?

go directly to SEE WHAT’S ON

For further information and instructions about how to book tickets, read the information below.

how to Purchase tickets online

The Events Centre has a safe and secure online booking system. Book online with a credit card on your computer, mobile phone or tablet.

Select the event you wish to attend here and click Book Tickets. Select your seats from the seating plan by clicking on the coloured circles and click Next to enter any concessions or discounts. Choose your preferred delivery method:

  • eTickets – Receive a confirmation email with the tickets attached as PDFs. These can be printed or shown on your phone or personal device at the event. Your email confirmation may go to your junk/spam inbox, depending on your email settings. Download the tickets and save them to your device before you arrive at the venue to ensure you’re ready to show your tickets and enter the theatre.
  • Box Office Collection – Your tickets can be collected during standard business hours (Mon-Fri, 9am-4pm), or pick up your tickets on the day of your event from 2 hours prior to the show starting time. Ensure you have some personal identification and any concessions ready for collection.

Technical Requirements

For the best purchasing experience, install the latest version of your internet browser (Internet Explorer, Firefox, Chrome, Safari). You must enable cookies and have a current version of Adobe Flash Player installed.

Load times may vary depending on your internet connection or device. Please wait a few seconds for some content, such as the seating maps. A strong internet connection is required.

OTHER WAYS TO BOOK

Important

Due to Covid restrictions the TEC COVID-19 Conditions of Entry terms and conditions will apply to ALL future bookings until further notice.

TEC COVID-19 Conditions Of Entry

Purchase tickets over the phone

Contact the Box Office on (07) 5491 4240. Phone bookings incur a $6.00 dial and charge fee. Ensure you have your contact information and credit card details ready. Notify staff of any concessions, special needs or accessibility requirements.

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Purchase tickets in person

Visit the Box Office at 20 Minchinton Street, Caloundra. Our open hours are Monday-Friday, 9am-4pm. We are open 2 hours prior to each event on nights and weekends. Book and collect your tickets prior to the event date for the best possible experience.

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Group bookings

Contact the Box Office on (07) 5491 4240 or complete the online form here to book for large groups such as schools, clubs or seniors’ groups. Ensure you have your contact details, group/organisation information and number of attendees ready.

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Ticket sale and venue terms and conditions

The Events Centre Box Office acts as a ticketing agent. Tickets are sold on behalf of the promoter or organiser of each event.

Tickets are sold subject to:

  • The conditions printed on the ticket (front and reverse)
  • The Events Centre’s terms and conditions published on our website: www.theeventscentre.com.au
  • The promoter’s terms and conditions published on their website
  • In accordance with the Live Performance Australia (LPA) Ticketing Code of Practice

Refunds and Exchanges

  • Once a ticket purchase has been finalised, there is no right to a refund or exchange except as required by law and in accordance with LPA Ticketing Code of Practice.
  • When discretionary refunds are permitted, or in the event of cancellation, relocation or rescheduling of a performance, monies will only be refunded using the same means originally used to purchase the ticket/s unless otherwise agreed.
  • Some promoters will allow exchanges of tickets to an identical production on a different date, or exchange seating within the same production. Exchange fees may be charged, dependent upon the circumstances.
  • The promoter reserves the right to add, withdraw or substitute artists, use an understudy, alter ticket prices and release additional seats or dates.
  • Visit the Covid Safe webpage for terms and conditions regarding conditions of entry, refunds and exchanges here.

Ticket Re-sale and Transfer

  • Tickets may be gifted, transferred, or re-sold for face value.
  • There can be risks associated with purchasing a ticket from a reseller, e.g. forgeries or tickets sold multiple times and patrons are advised caution.
  • Entry may be refused if tickets are not purchased from The Events Centre or other authorised point of sale, are an unauthorised duplicate, forgeries, damaged or defaced in any way. The Events Centre reserves the right to request proof of identity and proof of purchase in the event that a duplicate copy of a ticket is presented.
  • Tickets must not be resold or offered for resale at a price higher than the price printed on the ticket. If a ticket is re-sold in violation of this condition, the ticket may be cancelled without refund or exchange and the bearer of the ticket may be denied admission.
  • If The Events Centre reasonably believes that a ticket has been purchased with a stolen credit card or acquired fraudulently, the ticket may be cancelled without refund or exchange and the bearer of the ticket may be denied admission.

Venue Entry

  • Latecomers may only be admitted at the discretion of management at a suitable break in the performance.
  • The ticket holder must comply with all stipulations regarding phones, photography and video recording as a condition of admission to the event. Terms may vary per performance and are advertised at entry.
  • The ticket holder must comply with all the venue’s liquor licensing and stipulations outlining alcohol entry into the theatre. Terms may vary per performance and are advertised at entry.
  • Patrons are not permitted to smoke inside the venue.
  • Patrons who disrupt a performance, affect the enjoyment of other patrons or who are drunk and disorderly may be asked to leave the venue without refund of ticket purchase.

Other

  • Due to the potential for duplication or fraud, general admission tickets cannot be re-issued if misplaced or lost. General admission tickets cannot be mailed and must be collected from the Box Office.
  • Terms and conditions remain in effect even if the ticket is given or sold to someone else and therefore any subsequent holder of the ticket is bound by the same terms and conditions
  • Some events may have special conditions. Please refer to the event web page at theeventscentre.com.au.

Covid Terms and Conditions:

Visit the Covid Safe webpage for terms and conditions regarding Covid conditions of entry, refunds and exchanges here.