COVID Safe

The Events Centre has a Covid Safe Venue Guide in place to ensure the safety of our patrons when attending events at the venue. Make sure you familiarise yourself with the Covid Safe Guide and Conditions of Entry prior to attending an event.

About Us

The Events Centre, Caloundra is the Sunshine Coast’s premier performing arts and conference centre. Be inspired by the diverse conferences, events, venue and hospitality services on offer. Be entertained by the kaleidoscope of concerts, music, dance, plays and shows for all ages.

The Events Centre is one of the largest function centres on the coast with fine dining, high tech staging and equipment for large and small dinners, awards nights, conferences, theatre and special events. The venue has two theatres and dining spaces for over 1,000 patrons.

Venue Information

Based on the beautiful Sunshine Coast, just one hour north of Brisbane, find us located near beautiful Kings Beach and the famous Bulcock Street.

What’s On – Upcoming Shows

  • Fri 19 Aug
Four musicians wearing total black playing on stage
Echoes of Pink Floyd | A Journey Through Time
  • Sun 21 Aug
An aerial photograph of an orchestra performing on stage
Australian Romantic & Classical Orchestra | Tempestuous Skies
  • Fri 26 Aug
Mirusia | Songbird: A Life In Song

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Covid Refunds, Cancellations and Reschedules

It is the responsibility of the ticket purchaser to be aware of these conditions when buying tickets. The Events Centre will honour refunds, exchanges and reschedules in accordance with Live Performance Australia Guidelines as outlined below.

Refunds will be available to patrons:

  • If the show is cancelled
  • If the show is rescheduled to a new date
  • If you have tested positive for Covid. Proof is required to process a refund due to Covid. This includes a confirmation letter/email from your Government registration of a positive test. RATS tests will not be accepted as proof
  • If one or several people in your group cannot attend due to restrictions, only the effected parties will be able to get a refund
  • Only the price of the ticket will be refunded. Ticket handling fees will not be refunded
  • Refund requests must be made 24 hours prior to the event. Requests made on the day of the event or after the event may not be processed

Refunds will NOT be available:

  • For change of mind
  • If you can no longer attend the date
  • If you have tested positive for Covid, or are waiting on test results, but do not have proof. In this case, you can send a request in writing to events@theeventscentre.com.au and we may be able to re-sell your tickets for a fee of $7.50 per ticket. This depends on seating availability for each show and there are no guarantees we can re-sell your seats
  • If you have illness other than Covid. In this case, you can send a request in writing to events@theeventscentre.com.au and we may be able to re-sell your tickets for a fee of $7.50 per ticket. This depends on seating availability for each show and there are no guarantees we can re-sell your seats
  • If you do not wish to check in or wear a mask (if applicable)
  • Refunds must be requested 24 hours prior to the event. Requests made on the day of the event or after the event may not be processed

If you can no longer attend for reasons that are not applicable for a refund, as outlined above, you can request that we re-sell your tickets for a fee of $7.50 per ticket. This must be submitted in writing to events@theeventscentre.com.au. This is dependent on seating availability and there is no guarantee we can re-sell your tickets. Alternatively, you can give your tickets to someone else to attend, or re-sell them yourself for the same, or lower, price.

Cancellations and reschedules

If an event is cancelled or rescheduled due to Covid restrictions, all ticket holders will be notified via email, text message, The Events Centre website and social media. Ensure your contact information is correct and up-to-date and that the person who booked the tickets checks for event updates and informs all other attendees in their party. If you purchase on behalf of someone else, please make every effort to forward event updates along to the attendee or provide us with updated contact information.

The Events Centre makes an extensive effort to contact all patrons quickly and effectively and does not take responsibility if patrons do not make a reasonable effort to check their communications and miss deadlines for ticket refunds or reschedules, or experience inconvenience or incur costs due to being unaware of changes to events. All ticket holders will be given the option to move their tickets to the new date or request a refund or exchange tickets to a different showing of the same performance (if applicable) if an event is altered due to restrictions.